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Shanghai Profirst Co., Ltd.

Personalized Service

Personalized Service: Flexible, Responsive, and Built Around Your Needs

Every customer works differently—different order sizes, different payment preferences, different logistics routes, different timelines. Rather than forcing a one-size-fits-all process, we adapt our service to match how you actually do business.

Samples: Free Product, You Cover the Freight—and Get It Back on Your First Order

We normally provide samples free of charge; the customer covers the shipping cost. We dispatch via international express or dedicated road freight lines to ensure fast and safe delivery. Sample payment is flexible—we accept PayPal, bank transfer, and local currency collection in selected countries. If the sample test is successful, the sample freight can be deducted from your subsequent order.

Trial Orders: Start Small, Scale with Confidence

Trial order quantities are flexible and can be adjusted according to your local market situation. For example, our flagship organosilicone adjuvant PASS is available in a 200 kg drum for trial orders, giving both sides a practical starting point for cooperation. PASS is a polyether-modified trisiloxane super spreader for foliar-applied agrochemicals, designed to reduce surface tension and improve droplet coverage and stomatal uptake.

Multi-Modal Transport: Sea, Air, Rail, Road, and Combinations

Beyond sea freight and air freight, we also support rail transport (e.g., to Russia) and road transport (e.g., to Central Asian countries), as well as multimodal combinations such as sea + rail. For chemical and agrochemical products, we work with forwarders experienced in the relevant compliance and documentation requirements for each mode.

Flexible Payment Terms

We accept RMB, USD, EUR, AUD, and local currencies in selected countries. For long-term customers with a proven credit record, we can discuss extended payment terms backed by Sinosure (China Export & Credit Insurance Corporation).

What We Listen For

We listen to what you actually need—not what a standard catalogue says you should buy. That means:

  • Responsive communication: your inquiries answered by someone who understands the product and the market, not a generic inbox.

  • Realistic commitments: timelines and specifications we can actually meet, confirmed before we commit.

  • After-sales follow-up: we stay engaged after shipment—on documentation, on any quality questions, and on what comes next.

Our Commitment

We listen to customer needs, and we use professional service to deliver quality-assured products, on-time shipping, and dependable after-sales support.

Tell us how you prefer to work. We will adapt to it.